Wells understands the importance of long-term service for customers. Who wants to frequently change suppliers? Due to our uncompromising focus on quality and customer satisfaction, we have established long-term relationships with 7 large customers, with annual orders exceeding 15 million US dollars. In order to provide our customers with the necessary trust and assurance in the quality of our products, we follow internationally accepted practices and adopt authoritative standards. Our certifications include:

• ISO 9001: This standard provides the basis for developing a Quality Management System (QMS) to help organizations ensure that their products and services meet customer needs and continuously improve their business processes.

• ISO 14001: This standard is used in the establishment and implementation of Environmental Management Systems (EMS). It aims to help companies reduce their adverse impact on the environment while realizing economic benefits and fulfilling social responsibilities.

• ISO/TS 16949: This standard is developed by the International Automotive Task Force (IATF) for the establishment and implementation of a QMS for the automotive industry supply chain. It is a supplement and extension of ISO 9001 and aims to help automotive industry organizations achieve best practices in quality management, continuous improvement, and supply chain management.

• ISO 13485: This international standard is for QMS in the medical device industry. It is designed to help medical device industry organizations ensure that their products meet customer and regulatory requirements.

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In addition to external qualification certifications, Wells has implemented a rigorous set of internal control standards based on our 10 years of experience to provide higher certification standards than what is required by external qualifications. These quality control standards are stored in various data files and are implemented at every stage and station of the manufacturing process, including program files, declaration of conformity, static control process, quality management manual, manufacturing schedule, production record standard document, material inspection specification, and job description.

These procedures ensure that our products meet customer requirements at every stage of the manufacturing process, from supplier selection to production inspection to outgoing inspection and customer service. Our dedicated customer service team is available 24/7 and proactively communicates with customers about their product manufacturing progress and any issues encountered during production. We also organize technical and engineering personnel from both parties to discuss technology and design.

Additionally, our expert team reviews project problems, solves project difficulties, and provides technical support. This proactive approach has helped many customers identify and optimize design problems, ultimately improving product development and marketing speed while reducing costs associated with production and design.

At Wells, our commitment to internal control standards and expert customer service has helped us maintain a strong reputation and trusted relationships with our customers.